Business Issues We Solve
Strategy
- Lack of understanding customers and what they need
- No written plan for where we are going and how we will get there
- No clear goals or objectives to measure progress
- Failure to pivot when the market changes
Infrastructure
- Unprofitable business model or bad pricing strategy
- Single customer or supplier dependency
Process
- Undocumented processes
- Documented processes that employees don’t follow
Product
- Poor product or service quality
- Inferior customer service
Marketing
- Lack of unique positioning or competitive differentiation
- Marketing investments with a poor return on investment
- Low volume of quality in-bound leads
- A dated website with lackluster content
Sales
- Failure to anticipate market trends
- Sales offers that don’t persuade sales prospects to buy
- Poorly designed sales proposals and/or presentations
- Informal or ineffective sales process
Money
- Insufficient capital
- Too much debt
- Inadequate financial record keeping
- Failure to pay taxes
- Lack of financial forecasting and variance awareness
- Over-expansion without the cash or team to support it
Operations
- Failure to communicate company standards and expectations
- Diffusion of effort. An entrepreneur trying to do too many things.
- Lack of formal systems and written processes
Technology
- Dated technology
- Using the wrong tool to solve the wrong problem
- Failure to use software to get things done more efficiently
People Problems We Solve
Employees
- Poor employee recruiting and selection process
- No employee on-boarding or training programs
Culture
- No stated values or beliefs that define acceptable behavior
- No celebration of desired behaviors and results
Leadership
- Unclear vision, standards, and expectations
- Lack of focus – pushing too many initiatives
- Failure to communicate goals, objectives, and expectations
- Lack of organizational accountability
- Poor decision making / Indecisiveness
Owner Dysfunction
- Hoarding control
- Personal use of business funds
- Poor health and nutrition
- Over-working and under-thinking
- Failure to connect with employees on a personal level (see them as a means to an end)
- Lack of confidence or integrity
- Lack of self awareness
- Lack on ongoing learning and personal development
- Owner burnout
“Anything that changes your values changes your behavior.””
George A. Sheehan
Take Your Business to the Next Level
Continuous improvement is the key to success in any endeavor. Let us show you how to discover critical issues, prioritize activities, clarify expectations, raise standards, and simplify processes so the right things happen in your business.